Privacy Policy
We take the privacy and confidentiality of your personal, perinatal, and physiological health data with utmost seriousness and clinical discretion.
Our Commitment to Your Privacy
SoulFIT Studio ("we", "our", or "us"), founded and managed by S. Charumathi, operates the studio and virtual academy at soulfit.com. This Privacy Policy details how we collect, safeguard, process, and respect your personal information when you browse our storefront, register for accounts, join live Google Meet cohorts, purchase course subscriptions, or participate in in-person sessions at our Kovilambakkam, Chennai facility.
Information We Collect
Because our programs involve physiological coaching, childbirth education, and diastasis recti core rehabilitation, we may collect the following information:
Your full name, email address, WhatsApp/phone number, billing address, and account login credentials.
Gestational age (trimester), expected due date, postpartum timeline, diastasis recti symptoms, delivery history (vaginal/cesarean), and medical clearance notes.
Participation in Google Meet live rooms, daily step tracking logs in the member dashboard, completed module lessons, and consistency streaks.
Payment IDs, subscription status, and invoice receipts. Note: We do not store raw credit/debit card numbers or UPI PINs on our servers.
How We Utilize Your Information
We use the information gathered exclusively for legitimate clinical and educational purposes, including:
- Scheduling and admitting enrolled students into their designated daily/weekly live Google Meet cohorts.
- Providing posture guidance, pelvic positioning adjustments, and personalized feedback tailored to your stage of pregnancy or postpartum recovery.
- Disseminating downloadable PDF clinical notes, pre-workshop guides via SMS/WhatsApp, and recorded session replays.
- Maintaining security, preventing unauthorized account sharing, and managing subscription renewals and cancellations.
Live Video Coaching & Classroom Confidentiality
Our live classrooms are private spaces designed for women, mothers, and birth partners.
- Only verified members with active, paid enrollments receive access to live Google Meet links.
- All video class recordings published in the member portal focus primarily on the instructor’s movement demonstrations. Participant camera feeds are kept discrete.
- Participants are bound by confidentiality not to disclose sensitive birth stories, anatomical questions, or personal discussions shared by fellow mothers during class.
Transformation Media & Verified Reviews
When members complete a session track and choose to submit their milestone feedback, diastasis recti measurements, or before-and-after recovery photos:
- Submission of photos and videos is entirely voluntary.
- All submissions are reviewed by our administration in a private moderation queue before anything is made public.
- You have the full right to request anonymization or complete removal of your transformation photos or review at any time by emailing us at info@soulfit.com.
Security Measures & Data Retention
We deploy robust administrative, technical, and physical security safeguards to protect your personal information against unauthorized access, loss, or alteration. All communication over the platform is encrypted using standard 256-bit Secure Sockets Layer (SSL) protocols. We retain your health intake data only for as long as necessary to administer your active cohorts and fulfill statutory obligations.
Your Privacy Rights
In accordance with applicable privacy frameworks including the Digital Personal Data Protection (DPDP) Act of India, you retain the right to:
- Request a copy of the personal data we hold about you.
- Update, rectify, or amend any inaccurate health or contact details.
- Request the deletion of your account and erasure of your profile.
- Opt out of promotional newsletters or SMS marketing at any time.
Do Not Sell My Personal Information
We do not sell your (or any) personal information obtained via our website and do not intend to sell your information in the future.
Grievance Officer & Contact Coordinates
If you have questions, concerns, or requests regarding this Privacy Policy or your data privacy, please contact our designated privacy team:
Grievance Officer • Soulfit Studio
735, 1st Floor, Kagithapuram, 3rd Cross Street, S. Kolathur, Kovilambakkam, Chennai, Tamil Nadu - 600117
Email: info@soulfit.com • info@fitkannamma.com
Phone / WhatsApp: +91 79041 36588